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Privacy policy

Who is the administrator of my personal data?

The administrator of your personal data, i.e. an entity deciding on the goals and methods of their processing, is Insello LTD [limited liability company] 6 Flamingo Gardens, Birmingham, B23 5AW, Great Britain

 

How can I contact you in matters related to personal data?

If you want to contact us in connection with the processing of personal data, you can do it:

  • by e-mail at: iCo@insello.com
  • In writing - using a traditional mail at: Insello Ltd, 6 Flamingo Gardens, Birmingham, B23 5AW, Great Britain with the note: Personal data.

 

In what situations do you process my personal data?

We process your personal data whenever:

  • you use our services, especially when you use our products and services,
  • You take part in the trainings, competitions and promotional activities organized by us,
  • Sometimes we ask our clients to take part in market research. All kinds of personal data used for tests will only be used with your consent, we can use the collected information for testing, testing, analyzing and developing products. Thanks to this, we can improve and increase the security and protection of our services, develop new functions and products,
  • During telephone conversations with our staff, we can listen or record conversations for purposes related to quality control or training. Recordings are stored for a limited time, and then automatically deleted, unless the administrator has a reasonable reason to keep these recordings for a long time (if necessary), including in the case of investigations in matters of fraud,
  • In certain cases, there may be a need to use your data to resolve legal disputes, in the case of official proceedings, in matters related to compliance with legal provisions,
  • For this purpose, we can process some personal data such as: name, surname, date of birth, data on the use of our services, if the claims result from the manner in which you use our services, other data necessary to prove the existence of a claim, including the size of the incurred damage,

We also process your personal data when we send you marketing information about us or our business partners (provided that you have previously agreed).

 

Do I have to give you my data?

Providing data is voluntary, but some of your data may be necessary to use our services and their proper provision. In addition, some of your data are necessary so that we can meet the requirements specified by the law referred to below.

 

What data do you process?

We process only the data that is necessary to achieve the purpose for which they were collected. Depending on the type of service provided, the data scope may be different:

  1. If you use our services or take part in the events we organize, we process your personal data such as - name and surname, contact details and payment data.
  2. If you take part in the competitions organized by us, we process, among others Your name and surname, telephone, email address, and in some cases also a bank account number if you won a cash prize.
  3. If we issue a sales document to you, then we process data such as: your name and surname, address of residence (registered office), PESEL number or NIP number. 
  4. If we communicate with you by e-mail or using telecommunications terminal devices and automatic calling systems (after prior consent to such communication) then (depending on the form of communication) we process data such as your name, telephone number, e-address Mail.

 

For what purpose do you process my data?

We process your personal data in order to take action at your request (e.g. response to your inquiry or request), in order to enter into the conclusion and performance of the contract or provide a service, including support for any complaints, complaints, or investigating receivables resulting from concluded contracts.
The processing of some of your personal data is also necessary to meet our obligations arising from legal provisions, regarding, for example, the obligation to store certain data for a specified time, collect certain information to verify and identify the user, or provide data to authorized authorities or entities, e.g. resulting from:

  1. Of the Act of 29.09.1994. about accounting,
  2. Of the Act of 11.03.2004. on tax on goods and services,
  3. Of the Act of 16.11.2000. on preventing money laundering and financing terrorism.

If we decide to process your data for a different purpose than we collected it, we will inform you about it and ask for permission, if it is required according to the law. 

 

On what legal basis do you process my data?

We process personal data in accordance with applicable law, in particular in accordance with the provisions of the Regulation (GDPR) regarding personal data.
The legal basis for processing your data is:

  • consent you have expressed, or
  • considering your application or request, or
  • conclusion and implementation of the contract, or
  • the implementation of the administrator's legally justified interests, or
  • We fulfill the obligations arising from applicable law.

 

How long will you process my data?

For individual cases, data processing time is as follows:

  1. In the event that we process your data on the basis of a contract, the processing will last as long as the contract and the limitation period for any claims,
  2. If you have agreed to the processing for a specific purpose, we will process your personal data until your consent is canceled, and then we will delete it immediately,
  3. Data that we process on the basis of a legitimate interest of the data administrator - the processing period continues until the abovementioned interest (e.g. the limitation period for civil law claims) or until the data subject opposes, further processing - in situations where such opposition is entitled to such an objection,
  4. We will process data processed in order for us to meet the obligations arising from applicable law as long as it results from these provisions.

 

Who are data recipients?

The recipients of the data are persons authorized by the Administrator to use the data as part of the performance of their official duties, to whom the Administrator orders such activities.
In some situations, we have the right to transfer your data, if it is necessary so that we can perform our services, meet the duties on us and properly fulfill the applicable law.
When performing part of the tasks (including destruction of documents, data storage, accounting and HR and payroll service, legal service, marketing service, IT service) we use the help of external entities. In justified cases, the relevant authorities will receive them from us
. In this case, we entrust personal data to subcontractors in the implementation of a specific purpose on our order (based on a data entrustment agreement), still remaining the administrator of your data and responsible for their security.
We will provide data only to three groups:

  1. people authorized by us, our employees and colleagues who must have access to data to properly perform their duties,
  2. processing entities to whom we order this task to achieve a specific purpose (e.g. accounting office, law firm, IT company),
  3. other data recipients (e.g. law enforcement agencies, banks in the event of their request to provide information based on the appropriate legal basis in accordance with the provisions of applicable law).

 

Do you provide my data and to

We do not provide your data with third parties or third parties, except for situations in which:

  1. You have given voluntary consent to such sharing. The consent previously granted may be canceled at any time, in which it was submitted as easily.
  2. Provision is necessary to perform the contract or provide the service.
  3. In special cases, your data may be made available to entities authorized to do so on the basis of generally applicable law (e.g. law enforcement agencies, an auditor to examine the financial statements). Each application for disclosure is thoroughly examined by us, and the transfer of data occurs only if, as a result of this analysis, we find that there is an important and effective legal basis to demand to disclose to these entities your data.

 

Do we transfer personal data outside the European Union countries?

Our partners are based mainly in Poland and other countries of the European Economic Area (EEA). Some of our suppliers are based outside the territory of EEA. In connection with the transfer of your data outside the EEA territory, we made sure that our suppliers guarantee a high degree of personal data protection. These guarantees result, in particular, from the obligation to apply standard contractual clauses adopted by the Commission (EU) or
participation in the "Privacy Shield" program established under the executive decision of the Commission (EU) 2016/1250 of 12 July 2016 on the adequacy of the protection protection by the EU-US privacy shield

 

How do you protect my data?

The administrator makes every effort to provide physical, technical and organizational protection of personal data against their accidental or intentional destruction, accidental loss, change, unauthorized disclosure, use or access, in accordance with all applicable regulations.

 

What are my rights and how can I use them?

In connection with the processing of your personal data, you have the following rights:

  1. For information in the scope of processed your personal data, the so -called "Information obligation" (in accordance with art. 12 and 13 of the GDPR),
  2. access to the content of your personal data (in accordance with Article 15 of the GDPR),
  3. a request to rectify your personal data (in accordance with Article 16 of the GDPR), i.e. improving incorrect data and supplementing incomplete data,
  4. a request to limit the processing of your personal data (in accordance with Article 18 of the GDPR),
  5. the right to a request to transfer your personal data to another administrator (in accordance with Article 20 of the GDPR),
  6. an objection to data processing for reasons related to your special situation (in accordance with Article 21 (1) of the GDPR), however, this law is not absolute - i.e. despite the objection, we will still be able to process your personal data if we show that we show that there are important, legitimate grounds for processing, superior to you rights and freedoms or grounds for establishing, pursuing or defending claims,
  7. raising opposition to the processing of your personal data made for the purposes of direct marketing, to the extent that the processing is related to such direct marketing. This objection does not require justification or conditions of effectiveness - in this case we will no longer be able to process your personal data for direct marketing purposes.
  8. Withdrawal of consent does not affect the lawfulness of the processing, which was carried out on the basis of consent before its withdrawal.
  9. requesting a request removal Your personal data (according to Article 17 of the GDPR) - the so -called "The right to be forgotten", you can exercise this right, for example when:
    • The administrator processes your personal data unlawfully,
    • you will object to data processing for marketing purposes,
    • The data must be deleted to comply with the obligation by the Administrator arising from the law;
  10. You can exercise the above rights by submitting a relevant statement to us (data administrator):
    • by e-mail at: iCo@insello.com
    • in writing - using a traditional mail at: Insello Ltd, 6 Flamingo Gardens, Birmingham, B23 5AW, Great Britain with the note: Personal data
  11. In addition, you have the right to lodge a complaint to the supervisory authority, i.e. the President of the Office for Personal Data Protection (formerly GIODO).

 

How do we update the privacy policy?

Every now and then we can update this policy. If we make significant changes, we will notify you about them by e-mail. To the extent permitted by the applicable law, using our services after such a notification means consent to updates this policy.

We encourage you to periodically familiarize yourself with the content of this policy in order to obtain the latest information about our practices in the field of privacy protection. We also provide the previous versions of our Privacy Policy.

 Politics is verified on an ongoing basis. The current version of the policy has been adopted and applies from 01.01.2021.

 

Cookies policy

Cookies are small text files saved on the user's computer or other mobile device when using it from websites. These files are used, among others using various functions provided on a given website or confirmation that a given user has seen specific content from a given website. Cookies include those that are necessary for the operation of INSELLO LTD

 

  • Cookies with data entered by the user (session identifier)
  • Creating cookies used for services requiring authentication for the duration of the session
  • Cookies used to ensure security, e.g. used to detect abuse in terms of authentication
  • session cookies of multimedia player (e.g. Flash player cookies), on the session session
  • Durable cookies for personalizing the user interface for the duration of the session or slightly longer (user interface customization cookies)
  • Cookies for monitoring traffic on the website, i.e. Data analytics, including Google Analytics cookies (these are files used by Google to analyze the method of using the website by the User, toilet statistics and reports regarding the functioning of the Website). Google does not use the collected data to identify the user or connect this information to enable identification.
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